Quick links: HCAHPS FINAL Quality Assurance Guidelines V19.0 (QAG V19.0) | HCAHPS FINAL Quality Assurance Guidelines V19.0 Summary of Changes | HCAHPS Quality Assurance Guidelines V18.0 (QAG V18.0) | REMINDER: Survey Administration Activities Must Comply with Telephone Consumer Protection Act...
https://hcahpsonline.org/en/quality-assurance/Quick links: MS-DRG Codes | HCAHPS Service Line and V.34 APR-DRG Crosswalk | Data Submission Deadlines Through April 2027 | Updates to HCAHPS Public Reporting on Care Compare | 25 Completed HCAHPS Surveys Required for Hospital HCAHPS Scores to be Publicly Reported on Hospital Compare | Submission...
https://hcahpsonline.org/en/technical-specifications/Improving Patient Experience Welcome to the “Improving Patient Experience” page on the HCAHPS Website. This page is dedicated to providing helpful information to hospitals and other stakeholders about how to improve the patient experience of care. The documents referenced below are for...
https://hcahpsonline.org/en/improving-pe/Quick links: HCAHPS Program Updates: Changes to Survey Content and Survey Protocol | Updates to HCAHPS Survey Mode Adjustments | Improving Representativeness of the HCAHPS Survey | HCAHPS Service Line Benchmarks | Changes to QualityNet Data File Submission | Total Inpatient Discharges | Recommended...
https://hcahpsonline.org/en/podcasts/HCAHPS Approved Survey Vendors as of March 12, 2026 The organizations listed...
https://hcahpsonline.org/en/approved-vendor-list/