2020 Introduction to HCAHPS Training Materials:

Please click here to view or download the agenda for the Introduction to HCAHPS Self-training module.

The slides for the Introduction to HCAHPS Self-training module will be posted the week following the conclusion of training.

2020 HCAHPS Update Training Materials

Please click here to view or download the agenda for the Wednesday Survey vendor and Multi-site HCAHPS Update Training session.

Please click here to view or download the agenda for the Thursday Self-administering Hospital HCAHPS Update Training session.

Please click here to view or download the slides for the HCAHPS Update Training sessions.

NOTE: To print multiple slides on one page (more than one slide per page):

Select Print

Print window will be displayed

From the drop down menu under “Page Sizing & Handling” select “Multiple”

Select “Pages per sheet” (2-16)

Click on “Print”

Previous Introduction to HCAHPS Training Session Slides:

Previous HCAHPS Update Training Session Slides:

This page was last modified on (2/19/20)