Training Materials
     

New HCAHPS Technical Assistance Email Address (hcahps@hsag.com)

2020 Introduction to HCAHPS Training Materials:

 

Please click here to view or download the agenda for the Introduction to HCAHPS Self-training module.

 

The slides for the Introduction to HCAHPS Self-training module will be posted the week following the conclusion of training.


2020 HCAHPS Update Training Materials

 

Please click here to view or download the agenda for the Wednesday Survey vendor and Multi-site HCAHPS Update Training session.

 

Please click here to view or download the agenda for the Thursday Self-administering Hospital HCAHPS Update Training session.

 

Please click here to view or download the slides for the HCAHPS Update Training sessions.

 

NOTE: To print multiple slides on one page (more than one slide per page):

Select Print

            Print window will be displayed

            From the drop down menu under “Page Sizing & Handling” select “Multiple”

            Select “Pages per sheet” (2-16)

            Click on “Print”


Previous Introduction to HCAHPS Training Session Slides:

  • Click here to access 2019 slides
  • Click here to access 2018 slides
  • Click here to access 2017 slides
  • Click here to access 2016 slides
  • Click here to access 2015 slides

Previous HCAHPS Update Training Session Slides:

  • Click here to access 2019 slides
  • Click here to access 2018 slides
  • Click here to access 2017 slides
  • Click here to access 2016 slides
  • Click here to access 2015 slides

 

This page was last modified on (2/19/20)