Training Materials

2020 Introduction to HCAHPS Training Materials:

Please click here to view or download the agenda for the Introduction to HCAHPS Self-training module.

Please click here to view or download the slides for the Introduction to HCAHPS Self-training module.

NOTE: To print multiple slides on one page (more than one slide per page):

Select Print

Print window will be displayed

From the drop down menu under "Page Sizing and Handling" select "Mulitple"

Select "Pages per sheet" (2-16)

Click on "Print"

2020 HCAHPS Update Training Materials

Please click here to view or download the agenda for the Wednesday Survey vendor and Multi-site HCAHPS Update Training session.

Please click here to view or download the agenda for the Thursday Self-administering Hospital HCAHPS Update Training session.

Please click here to view or download the slides for the HCAHPS Update Training sessions.

NOTE: To print multiple slides on one page (more than one slide per page):

Select Print

Print window will be displayed

From the drop down menu under “Page Sizing & Handling” select “Multiple”

Select “Pages per sheet” (2-16)

Click on “Print”

Previous Introduction to HCAHPS Training Session Slides:

Previous HCAHPS Update Training Session Slides:

This page was last modified on (3/2/20)