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Training Materials

New HCAHPS Technical Assistance Email Address (hcahps@hsag.com)

2021 Introduction to HCAHPS Training Materials:

 

Please click here to view or download the agenda for the Introduction to HCAHPS Self-training module.

 

Please click here to view or download the slides from the introduction to HCAHPS Self-training module. 

 

NOTE: To print multiple slides on one page (more than one slide per page):

Select Print

            Print window will be displayed

            From the drop down menu under “Page Sizing & Handling” select “Multiple”

            Select “Pages per sheet” (2-16)

            Click on “Print”


2021 HCAHPS Update Training Materials

 

Please click here to view or download the agenda for the Wednesday Survey vendor and Multi-site HCAHPS Update Training session.

 

Please click here to view or download the agenda for the Thursday Self-administering Hospital HCAHPS Update Training session.

 

Please click here to view or download the slides for the HCAHPS Update Training sessions.

 

NOTE: To print multiple slides on one page (more than one slide per page):

Select Print

            Print window will be displayed

            From the drop down menu under “Page Sizing & Handling” select “Multiple”

            Select “Pages per sheet” (2-16)

            Click on “Print”


Previous Introduction to HCAHPS Training Session Slides:

  • Click here to access 2020 slides
  • Click here to access 2019 slides
  • Click here to access 2018 slides
  • Click here to access 2017 slides
  • Click here to access 2016 slides
  • Click here to access 2015 slides

Previous HCAHPS Update Training Session Slides:

  • Click here to access 2020 slides
  • Click here to access 2019 slides
  • Click here to access 2018 slides
  • Click here to access 2017 slides
  • Click here to access 2016 slides
  • Click here to access 2015 slides

 

This page was last modified on (3/10/21)