Web-First Survey Mode Adjustments Beginning with January 2025 Discharges Available on the Mode and Patient-Mix Adjustment Page

Please click here to access the Mode and Patient-Mix Adjustment Page.

The DRAFT Updated HCAHPS Survey Instruments are Now Available on the Survey Instruments Page.

The "Updated HCAHPS Survey" page provides several documents about the Updated HCAHPS Survey, which will be administered beginning with patients discharged on January 1, 2025 and forward.

Please note that all of the Updated HCAHPS Survey documents are proposed until the finalization of the FY 2025 proposed Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals rule (CMS-1808-P).

More information about the Updated HCAHPS Survey and the finalization of the FY 2025 proposed Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals rule (CMS-1808-P) will be added over time. Currently available documents and crosswalks may be accessed below.

• PROPOSED Updated HCAHPS Survey (Mail mode), effective with patients discharged on January 1, 2025 and forward.
• Crosswalk of questions from the current HCAHPS Survey to the PROPOSED Updated HCAHPS Survey.
• Crosswalk of questions for the PROPOSED Updated HCAHPS Survey into publicly reported measures, beginning with the October 2026 Care Compare refresh.
• Crosswalk of questions from the PROPOSED Updated HCAHPS Survey into Hospital Value-Based Purchasing Person and Community Engagement Domain dimensions, FY 2027 to FY 2029 program years.
• Crosswalk of questions from the PROPOSED Updated HCAHPS Survey into Hospital Value-Based Purchasing Person and Community Engagement Domain dimensions, FY 2030 program year and forward.

This page was last modified on (06/21/2024)