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Hospital Care Quality Information from the Consumer Perspective
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Training Materials
March 2017 Introduction to HCAHPS Training Materials

Please click here to view or download the agenda for the Introduction to HCAHPS Training session.

Please click here to view or download the slides for the Introduction to HCAHPS Training session.

NOTE: To print multiple slides on one page (more than one slide per page):
  • Select Print
  • Print window will be displayed
  • From the drop down menu under "Page Scaling" select "Multiple pages per sheet"
  • Select "Pages per sheet" (2-16)
  • Click on "OK"

March 2017 HCAHPS Update Training Materials

Please click here to view or download the agenda for the Wednesday Survey vendor and Multi-site HCAHPS Update Training session.

Please click here to view or download the agenda for the Thursday Self-administering Hospital HCAHPS Update Training session.

Please click here to view or download the slides for the HCAHPS Update Training sessions.

NOTE: To print multiple slides on one page (more than one slide per page):
  • Select Print
  • Print window will be displayed
  • From the drop down menu under "Page Scaling" select "Multiple pages per sheet"
  • Select "Pages per sheet" (2-16)
  • Click on "OK"