Podcasts
     

Helpful Hints for Viewing the Podcast(s)

The podcasts below may be viewed in full screen by performing the following steps:

  • Click the play button to begin the podcast you want to view

  • In the bottom right corner of the window click the  icon which will automatically navigate you to the podcast video on the YouTube.com web page
  • While on the YouTube.com web page click the  icon in the bottom right corner of the podcast video to enlarge to full screen  

NEW! HCAHPS Podcast Now Available – Improving Response Rates of HCAHPS Hospitals (04/02/2018)

The HCAHPS podcast is specifically targeted for HCAHPS approved survey vendors, self-administering hospitals, and client hospitals participating in HCAHPS to improve response rates related to the HCAHPS Survey administration.

Overview of Requirements – This podcast reviews the basic requirements for successfully improving hospital response rates.

Please view podcast below:

Please click here to view the podcast transcript.


NEW! HCAHPS Podcast Now Available – Successfully Transitioning to the New Communication About Pain Items on the HCAHPS Survey (11/16/2017)

The HCAHPS podcast is specifically targeted for HCAHPS approved survey vendors and self-administering hospitals to provide important information about key items related to the HCAHPS Survey administration.

Overview of Requirements – This podcast reviews the basic requirements for successfully transitioning to the New Communication About Pain items effective with January 1, 2018 and forward discharges.

Please view podcast below:

Please click here  to view the podcast transcript.

This page was last modified on (5/7/18)